

United States Institute of Leadership & Diplomacy
A Division of Orpe Human Rights Advocates
"Negotiation Mastery equips you with the skills to close deals that might otherwise be deadlocked, maximize value in the agreements you reach, and resolve differences before they escalate into costly conflicts."
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Understand negotiation dynamics and how to prepare for uncertainty
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Learn to craft agile strategy and be quick on your feet in changing circumstances
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Resolve small differences before they escalate
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Secure maximum value for your organization and yourself
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Reflect on personal behaviors and refine your approach to be more effective
Negotiation Mastery emphasizes an understanding of both analytical tools and interpersonal techniques for dealing effectively with different bargaining styles and tactics.
Hone your negotiation skills and develop strategies and techniques to achieve success at the bargaining table
Testimony
I negotiate strategic partnerships for my company, and Negotiation Mastery has given me additional skills that I have put into practice and have resulted in much more successful agreements.
Develop the negotiation skills needed to maximize value in your everyday life, from negotiating a raise to buying a car.
Testimony
I am paying more attention to how my clients perceive the value of my services. I find myself rephrasing their statements to confirm their true needs.
Gain the necessary skills and confidence to grow your career and successfully negotiate at work, on the job hunt, or in day-to-day conversations.
Testimony
As someone that does negotiations as part of my job, I found Professor Wheeler’s Negotiation Mastery course to be both thorough and valuable. This course provides fresh insight and best practices to help maintain ethical standards, while creating and claiming greater value in future negotiations: whether you will be buying or selling a home, getting a new job, working with international business partners, or anything in between.
Introduction to Negotiation Analysis: Finding the Zone of Possible Agreement
Identify your walkaway, manage the exchange of offers, and close the deal.
Key Concepts:
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BATNA Analysis
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Psychological Factors
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Offer Analysis
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Bargaining Tactics
Featured Exercises:
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Negotiation simulation (Negotiating a Single Issue Agreement: Buying/Selling a Unique Property
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Peer feedback
Advanced Negotiation Analysis: Creating Value
Generate value when there is uncommon ground, manage situations under different and complex scenarios, and dig into the fundamental tension of creating and claiming value.
Key Concepts:
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Multi-Issue Analysis
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Overcoming Barriers to Value Creation
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Case Study: Unshrinkit
Featured Exercises:
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Negotiation simulation (Rijas and Vericampos: Negotiating a Long Term Service Contract)
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Peer feedback
Managing the Negotiation Process: Bargaining Tactics, Style, and Emotion
Examine the relational dimension of negotiation and explore interpersonal dynamics, bargaining styles, tactics, and emotions.
Key Concepts:
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Debriefing Discount-Hawkins
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Negotiating the Relationship
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Managing Emotions
Featured Exercises:
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Negotiation simulation (Discount and Hawkins: Crafting Terms and Conditions)
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Peer feedback
Additional Considerations:
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D-H Onboarding
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Emotionally Preparing for Negotiation
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Bergaining Style: A first glance
Negotiation Mastery: Forging Agreement within Groups and Organizations
Apply themes and issues from the course to real life scenarios and negotiate effectively within groups and organizations.
Key Concepts:
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Negotiation Mastery
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Negotiating Compensation
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Navigating Challenges
Featured Exercises:
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Negotiation simulation (Negotiating a Job Offer: Building Relationships)
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Peer feedback
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Capstone assignment
Additional Considerations:
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BB Onboarding
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BGS' Challenge
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Concluding exercise